InfraStructures - November 2020 - Broom Badger Customers to Receive Continued Parts, Service, and Warranty Support from Elgin Sweeper

Broom Badger Customers to Receive Continued Parts, Service, and Warranty Support from Elgin Sweeper

Elgin Sweeper recently announced it will continue to provide parts, service, and warranty support to current Broom Badger customers and those looking to purchase a Broom Badger through its extensive dealer network. This announcement follows the recent expiration of an 8-year strategic alliance with Challenger Manufacturing Ltd., to distribute the Broom Badger mechanical street sweeper in North America.

“Elgin Sweeper and Challenger have chosen not to renew a distribution agreement that began in 2012,” said Mike Higgins, vice president and general manager, Elgin Sweeper. “Our companies have agreed to a transition period, and, in mid-2022, the Broom Badger production will move to Elgin Sweeper’s world-class manufacturing plant in Elgin, Illinois. During this transition period, pricing for Broom Badger service parts will not be adversely affected and customers will continue to experience the same parts support and distribution they’ve come to expect from their Elgin dealer.”

The Broom Badger has earned a successful reputation with municipal and contractor customers as an economical, compact, and easy-to-operate sweeper. Mr. Higgins acknowledged that Challenger was responsive to suggestions throughout the agreement and added that the sustained success of the Broom Badger was due in large part to the excellent service and support of Elgin Sweeper’s dealers.

“When a customer buys a Broom Badger, they are getting everything that stands behind the Elgin brand, including the people who sold and supported it via responsive parts availability, expert training, and timely servicing – and that includes our dealers,” said Mike Higgins.

“To ensure that the Broom Badger provides the best return on investment for contractor and municipal customers, Elgin will continue to offer and support our industry-leading standard warranty for this model,” he added. “Our Broom Badger customers can rest assured knowing that Elgin and their dealer are with them for the life of their sweeper.”

Elgin plans to begin manufacturing, marketing, and distributing an enhanced Broom Badger sweeper at its 18,500 m² facility in June of 2022.

“In addition to the features our customers expect from the Broom Badger – low-profile design, short wheelbase, unmatched operator visibility, control and comfort, side-dump hopper, and efficient sweeping system – the enhanced Broom Badger will also include Elgin-exclusive features, upgrades, quality enhancements, and customized options to meet the specific needs of our customers,” said Mike Higgins.

Elgin Sweeper is a subsidiary of Federal Signal Corporation’s Environmental Solutions Group.

Source: Elgin Sweeper Company

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